Privacy Policy

SMS/Text Messaging

If you affirmatively check the optional SMS consent checkbox on our Contact Us form at https://www.williamsflowersslc.com/Contact, Williams Flower & Gift may send you SMS/text messages. These messages may include order updates, delivery confirmations, appointment reminders, inquiry responses, and customer service follow-up. Providing a phone number or submitting the form without checking the SMS box does not constitute consent to receive text messages. Using this website does not constitute SMS consent.

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out. Reply HELP for help or contact us at wecare@williamsflowers.com or 800-458-7430.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share mobile information with third parties for promotional or marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Your phone number is used solely for communicating with you about the order, inquiry, or service request you submitted.

This SMS policy applies to https://www.williamsflowersslc.com/. Calling 800-458-7430 to reach us is not SMS campaign opt-in.

Information We Collect

• Personal Information: When you open an account or make a purchase, we collect your contact information, such as your name, email address, and mailing address, to process your transaction.
• Non-Personal Information: We gather non-identifiable data such as browsing behavior and device information to improve user experience and site functionality.

Cookies

Cookies are small files stored on your device that help us remember your preferences and enhance your shopping experience. While most browsers accept cookies automatically, you can adjust your browser settings to disable them. Please note that disabling cookies may affect certain features of our website.

How We Use Your Information

• Email Marketing: By opting in, we may send you emails with updates, promotions, or product recommendations. You can unsubscribe anytime by contacting us with the subject "No Emails."
• Customer Support: If you contact us with inquiries, we may use your information to resolve issues, improve our services, or address concerns.
• Aggregate Data: We may share non-personally identifiable data (e.g., traffic patterns, sales) with partners for marketing and analysis.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with trusted partners to process payments, fulfill orders, and support business operations. These partners are required to keep your information confidential.

• Legal Compliance: We may disclose your personal information to law enforcement or government authorities when required by law or in response to legal requests.

Data Security

We implement industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your personal information during transactions. While we strive to protect your data, no method of transmission over the internet is entirely secure.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. By continuing to use our website, you accept any modifications to this policy.

Contact Us

If you have any questions or concerns regarding our Terms & Conditions, please feel free to contact us at: